LGBT Aged Care Inclusive Practice Webinar

Regular price $90.00
LGBT Aged Care Inclusive Practice Webinar

Expand accessibility to your ageing clients by providing a safe, LGBTI-inclusive space that promotes and delivers exceptional person-centred care.

Lesbian, Gay, Bisexual, Transgender, and Intersex (LGBT) clients come from all cultures and walks of life. Their lived experiences and potential differences in gender and/or sexualities, as compared to the broad population, may require unique approaches in how you communicate and care plan for the future.

Improve your provision of person-centred care and elevate your ageing clients’ overall experience with a full-day “LGBT Aged Care Inclusive Practice” training. Guided by a qualified ACON facilitator, this training will help you expand your understanding of LGBT people and communities through discussion with like-minded professionals, video testimonials, and engaging in learning activities.


  1. You complete ACON's LGBTI Awareness eLearning. (~1 hour)

  2. You attend 2 webinars at the same time of the day, one week away from one another for 2.5 hours (5 hours in total)


  • Who are ageing LGBT people and communities?
  • The difference between sexual orientation, gender identity, and gender expression.
  • Several health impacts caused by social stigma, assumptions, and bias.
  • Significant legislative actions and defining moments in LGBT history.
  • Useful tips to help you become a stronger ally for LGBT people.
  • Best practices to ensure LGBT inclusion in your service.
  • How to identify areas of practice in your services or organisation that may require review.
  • Mechanisms to help you implement inclusive practice into day-to-day client interactions.
  • Independent and co-dependent methods to drive organisational change—and why it’s essential.
  • Understanding Aged Care and Quality Safety Commission quality standards and what actions must take place.
  • Other tips to help you elevate inclusive services across your organisation.

Learning Outcomes: 

After this training, learners should be able to:

  • Differentiate between gender and sexuality
  • Summarise unique health and wellbeing disparities faced by ageing sexuality and gender diverse people
  • Review important events from LGBTIQ history and the current legislation related to these priority populations
  • Understand industry best-practice standards related to these priority populations
  • Detect areas for improvement within their role and workplace
  • Develop strategies and implement actions to increase access and satisfaction of service for people with diverse sexuality and gender

Duration: Around 6 hours; 1 hour eLearning and 5 hours via webinar

Audience: Aged Care Workers

Requirements for the webinar: 

  • Individual access to computer/laptop with a Chrome web browser
  • High-speed internet 
  • Familiarity with general computer knowledge
  • Access to headphones/microphone (webcam is optional)
  • Please read more about system requirements HERE. You can also join a test webinar to check out your access, HERE.

Public Training Schedule (2020)

Group Date: Time (AEST): Seats Remaining:


 Thursday, 30 July 2020

Part 1: 10 AM - 12:30 PM

Part 2: 2 PM - 4:30 PM



Part 1: Tuesday, 22 September 2020

Part 2: Thursday, 24 September 2020

 2 PM - 4:30 PM



Public sessions:

  • Concession discount available, please click here for more information.
  • Once payment is complete, you will get an email from notifications@acon.bridgeapp.com saying you have been enrolled into a new program. Click “Go To Program” to start the training.

Private sessions

  • For up to 30 people 
  • Cost does not include GST. 
  • Volume discount applies for purchasing more than 4 sessions. 

Invoices can be arranged, please email PrideTraining@acon.org.au for more information.

Please make sure to read the cancellation/refund policy available below.

Due to instant access to the eLearning components, a refund is not possible.

You get a certificate when you finish the eLearning module, partake in both live webinar sessions and complete the post-training assessment.

The eLearning component is a pre-requisite of the live webinar. If you do not finish the eLearning before the live webinar, you will not be approved to attend the webinar. 

  • You can defer the live webinar date once.
  • If you don’t complete the eLearning before the newly chosen webinar date, you will have to purchase a new seat.

If you miss a webinar, you will get one opportunity to attend a future webinar.

You may transfer your seat to another person up to three days before the live webinar only if you have not started any online component and there is a future date available.

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