LGBTQ+ Inclusive Practice Webinar

Expand your accessibility to clients by providing a safe, and inclusive space that promotes and delivers exceptional person-centered care. 

People with diverse genders and/or sexualities, including lesbian, gay, bisexual, and transgender clients come from all cultures and walks of life. Their lived experiences and potential differences in gender and/or sexualities, as compared to the broad population, require further understanding to be able to provide person-centered care. 

You can improve your knowledge, skills, and confidence when working with people with a diverse gender and/or sexuality allowing person-centered care by taking this webinar. This is a blended approach to learning with a self-paced eLearning and webinar facilitated by a qualified ACON facilitator. This training will help you expand your understanding of people with a diverse gender and sexuality and communities through discussion with like-minded professionals, video testimonials, and engaging in learning activities. 

*The price of the webinar includes access to our LGBTQ+ Introduction eLearning as well as a seat for our Webinar.

Topics:  

• The difference between sexual orientation, gender identity, and gender expression. 
• Understanding the lived experiences of people with a diverse gender and sexuality. 
• Several health impacts caused by social stigma, assumptions, and bias. 
• Significant legislative actions and defining moments in queer history. 
• Useful tips to help you become a stronger ally for people with a diverse gender and sexuality 
• Best practices to ensure inclusivity in your service. 
• How to identify areas of practice in your services or organisation that may require review. 
• Mechanisms to help you implement inclusive practice into day-to-day client interactions. 
• Independent and co-dependent methods to drive organisational change—and why it’s essential. 
• Other tips to help you elevate inclusive services across your organisation.  

Learning Outcomes:  

• Differentiate between gender and sexuality 
• Summarise unique health and wellbeing disparities faced by sexuality and gender diverse people 
• Review important events from queer history and the current legislation related to these priority populations 
• Detect areas for improvement within their role and workplace 
• Develop strategies and implement actions to increase access and satisfaction of service for people with diverse sexuality and gender  

Steps: 

1. You complete LGBTQ+ Introduction eLearning. (~1 hour) 
2. You attend 2 webinars at the same time of the day, one week away from one another for 3 hours (6 hours in total)

 Duration: 

• Around 7 hours; 1 hour eLearning and 6 hours via webinar 

 Audience: 

• Frontline workers, Team Leaders, Managers and Decision Makers

Requirements for the webinar: 

Private sessions:

• For up to 30 people 
• Cost does not include GST. 
• Volume discount applies for purchasing more than 4 sessions. 

Invoices can be arranged, please email PrideTraining@acon.org.au for more information.

Please make sure to read the cancellation/refund policy available below.

Due to instant access to the eLearning components, a refund is not possible.

You get a certificate when you finish the eLearning module, partake in both live webinar sessions, and complete the post-training assessment.

The eLearning component is a prerequisite of the live webinar. If you do not finish the eLearning before the live webinar, you will not be approved to attend the webinar. 

• You can defer the live webinar date once.
• If you don’t complete the eLearning before the newly chosen webinar date, you will have to purchase a new seat.

If you miss a webinar, you will get one opportunity to attend a future webinar.

You may transfer your seat to another person up to three days before the live webinar only if you have not started any online component and there is a future date available.