LGBTQ Inclusive Practice for Aged Care Sector Webinar

Regular price $3,300.00
LGBTQ Inclusive Practice for Aged Care Sector Webinar

Expand accessibility to your aging clients by providing a safe, LGBTQ-inclusive space that promotes and delivers exceptional person-centered care. 

Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) clients come from all cultures and walks of life. Their lived experiences and potential differences in gender and/or sexualities, as compared to the broad population, may require unique approaches in how you communicate and care plan for the future. 

Improve your provision of person-centered care and elevate your aging clients’ overall experience with a full-day “LGBTQ Aged Care Inclusive Practice” training. Guided by a qualified ACON facilitator, this training will help you expand your understanding of LGBTQ people and communities through discussion with like-minded professionals, video testimonials, and engaging in learning activities. 

*The price of this webinar includes access to our LGBTQ Introduction eLearning as well as a seat for our Webinar.


  • Who are aging LGBTQ people and communities? 
  • The difference between sexual orientation, gender identity, and gender expression. 
  • Several health impacts caused by social stigma, assumptions, and bias. 
  • Significant legislative actions and defining moments in LGBT history. 
  • Useful tips to help you become a stronger ally for LGBT people. 
  • Best practices to ensure LGBTQ inclusion in your service. 
  • How to identify areas of practice in your services or organisation that may require review. 
  • Mechanisms to help you implement inclusive practice into day-to-day client interactions. 
  • Independent and co-dependent methods to drive organisational change—and why it’s essential. 
  • Understanding Aged Care and Quality Safety Commission quality standards and what actions must take place. 
  • Other tips to help you elevate inclusive services across your organisation. 

Learning Outcomes:  

  • Differentiate between gender and sexuality 
  • Summarise unique health and wellbeing disparities faced by aging sexuality and gender diverse people 
  • Review important events from LGBTQ history and the current legislation related to these priority populations 
  • Understand industry best-practice standards related to these priority populations 
  • Detect areas for improvement within their role and workplace 
  • Develop strategies and implement actions to increase access and satisfaction of service for people with diverse sexuality and gender  


  1. You complete ACON's LGBTQ Introduction eLearning. (~1 hour) 
  2. You attend 2 webinars at the same time of the day, one week away from one another for 3 hours (6 hours in total)


  • Around 6 hours; 1 hour eLearning and 6 hours via webinar


  • Aged Care Workers

Requirements for the webinar: 

  • Individual access to computer/laptop with a Chrome web browser
  • Ability to access ZOOM platform
  • High-speed internet 
  • Familiarity with general computer knowledge
  • Access to headphones/microphone (webcam is optional)
  • Your mobile phone to participate in live activities
  • Please read more about system requirements HERE. You can also join a test webinar to check out your access, HERE

    Private sessions

    • For up to 30 people 
    • Cost does not include GST. 
    • Volume discount applies for purchasing more than 4 sessions. 


    Invoices can be arranged, please email PrideTraining@acon.org.au for more information.

    Please make sure to read the cancellation/refund policy available below.

    Due to instant access to the eLearning components, a refund is not possible.

    You get a certificate when you finish the eLearning module, partake in both live webinar sessions, and complete the post-training assessment.

    The eLearning component is a prerequisite of the live webinar. If you do not finish the eLearning before the live webinar, you will not be approved to attend the webinar. 

    • You can defer the live webinar date once.
    • If you don’t complete the eLearning before the newly chosen webinar date, you will have to purchase a new seat.

    If you miss a webinar, you will get one opportunity to attend a future webinar.

    You may transfer your seat to another person up to three days before the live webinar only if you have not started any online component and there is a future date available.

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