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Aged Care Training

LGBTQ+ Inclusive Practice for Aged Care Services Webinar


Regular price $3,400.00
LGBTQ+ Inclusive Practice for Aged Care Services Webinar

Expand accessibility to your ageing clients by providing a safe, LGBTQ+ inclusive space that promotes and delivers exceptional person-centred care.

Duration: 7 hours (1 hour via eLearning + 6 hours via webinar)

Audience: Aged care workers


Clients with diverse genders and sexualities come from all cultures and walks of life. Their lived experiences, as compared to the broad population, require specific considerations to communicate with and care for these populations respectfully and effectively.

This comprehensive, full-day training is designed to improve your knowledge and understanding of LGBTQ+ people and communities, addressing common questions including:

  • What do LGBTQ+ and different terms for gender and sexuality mean?
  • What should I know about the trans community?
  • Why is inclusion important?
  • What should I know about LGBTQ+ history and relevant current legislation?
  • What are the current health priorities for the older LGBTQ+ community?
  • How do experiences of discrimination impact the health of the LGBTQ+ community?
  • What challenges do the older LGBTQ+ community face in healthcare settings?
  • What are some ways I can be an ally to the older LGBTQ+ community?
  • How can I be more inclusive in my practice?

Pride Training courses are developed and delivered by LGBTQ+ community members and subject matter experts, and include activities, media, open discussions, and access to a range of useful resources.


Competencies and Learning Outcomes

LGBTQ+ Inclusion Competencies are what we use to describe the actions of an informed, effective LGBTQ+ ally. All the information presented throughout this training relates to a specific competency, each with a different Learning Outcome to describe the skills you will have after completing the training.

  1. Competency: Demonstrates essential awareness of diverse communities
    • Learning Outcome: Define LGBTQ+ and differentiate between gender and sexuality
  2. Competency: Prioritises the voices of those with lived experience in understanding the experiences of diverse communities
    • Learning Outcome: Describe some of the common shared experiences of the trans community
  3. Competency: Utilises knowledge of the importance of inclusion to support the need of affirming services for diverse communities
    • Learning Outcome: Outline the history and impacts of discrimination on the older LGBTQ+ community and the significance of reducing this through visibility and inclusion
  4. Competency: Applies knowledge of healthcare priorities of diverse communities to meet their unique needs
    • Learning Outcome: Demonstrate in-depth awareness of the physical, mental and social health disparities facing the older LGBTQ+ community
  5. Competency: Adapts healthcare services to increase inclusivity for diverse groups
    • Learning Outcome: Discuss the unique challenges for the LGBTQ+ community in the aged care setting and strategies for increasing inclusion
  6. Competency: Applies industry standards to deliver quality care for priority populations
    • Learning Outcome: Outline industry best practice standards and guidelines for working with the older LGBTQ+ community
  7. Competency: Develops strategies and implements actions to increase access and inclusion for people in minority groups
    • Learning Outcome: Implement practical LGBTQ+ allyship in the aged care setting including inclusive language and appropriate terminology, creating safer interactions and physical spaces

How to Book

Private Sessions:

  • For up to 30 people
  • Volume discounts apply when purchasing multiple sessions

Invoices can be arranged. Please email PrideTraining@acon.org.au for more information.

Please make sure to read our Cancellation & Refund Policy.

Not sure which training is right for you, or want to book a customised training session? Fill out our Training Request Form.

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