LGBTQ+ Inclusive Aged Care Services In-Person

Practical skills for creating safer, more inclusive aged care for older LGBTQ+ people.

This focused workshop builds the practical knowledge and confidence needed to provide safe, respectful, and inclusive care for older LGBTQ+ people accessing aged care services. Many older LGBTQ+ people have lived through discrimination, stigma, criminalisation, and exclusion in health and aged care services. These experiences can shape how they engage with providers, their willingness to disclose their identity, and their sense of safety when accessing support.

In this session, participants explore key concepts, health considerations, and the unique challenges faced by older LGBTQ+ people. Through case studies and guided discussion, we examine how stigma shows up in aged care environments and identify practical ways to create culturally safe, affirming interactions. The workshop is designed for aged care workers across residential, community, and home‑based services who want to strengthen their inclusive practice and better engage with older LGBTQ+ clients.

Learning Outcomes
By the end of this workshop, you will be able to:

• Describe core LGBTQ+ concepts and the distinctions between gender, sexuality, and related identities, including key experiences of trans and gender diverse older people.
• Recognise how historical discrimination, stigma, and lived experience influence the ageing, health, and help‑seeking behaviours of older LGBTQ+ people.
• Identify common barriers older LGBTQ+ people face in aged care services and how these can impact trust, disclosure, and engagement.
• Apply practical strategies to create safer, more inclusive interactions, including the use of respectful language, affirming communication, and small environmental or procedural changes.
• Engage with case studies to explore real‑world scenarios and practice responding in ways that reduce stigma and support culturally safe care.

If you’re interested in this session but are unable to run a 2-hour session, contact us to discuss delivering it in two or more parts or in a condensed format.

How to Book:

Please fill out our Training Request Form or email PrideTraining@acon.org.au to book your session today. Payment is made via invoice.

Please make sure to read our Cancellation & Refund Policy.

Not sure which training is right for you, or want to book a customised training session? Fill out our Training Request Form.